The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture. [electronic resource]
Producer: 20021122Description: 605-13 p. digitalISSN:- 1070-3241
- Academic Medical Centers -- organization & administration
- Attitude of Health Personnel
- Boston
- Communication
- Decision Making, Organizational
- Hospital Administrators -- psychology
- Hospital Bed Capacity, 300 to 499
- Hospital-Patient Relations
- Humans
- Institutional Management Teams
- Interviews as Topic
- Leadership
- Medical Staff, Hospital -- psychology
- Organizational Case Studies
- Organizational Culture
- Patient Satisfaction
- Patient-Centered Care -- organization & administration
- Program Development
- Quality of Health Care
- Total Quality Management -- methods
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Publication Type: Journal Article
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