The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture.
Sidhu, Mandeep
The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture. [electronic resource] - The Joint Commission journal on quality improvement Nov 2002 - 605-13 p. digital
Publication Type: Journal Article
1070-3241
10.1016/s1070-3241(02)28064-5 doi
Academic Medical Centers--organization & administration
Attitude of Health Personnel
Boston
Communication
Decision Making, Organizational
Hospital Administrators--psychology
Hospital Bed Capacity, 300 to 499
Hospital-Patient Relations
Humans
Institutional Management Teams
Interviews as Topic
Leadership
Medical Staff, Hospital--psychology
Organizational Case Studies
Organizational Culture
Patient Satisfaction
Patient-Centered Care--organization & administration
Program Development
Quality of Health Care
Total Quality Management--methods
The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture. [electronic resource] - The Joint Commission journal on quality improvement Nov 2002 - 605-13 p. digital
Publication Type: Journal Article
1070-3241
10.1016/s1070-3241(02)28064-5 doi
Academic Medical Centers--organization & administration
Attitude of Health Personnel
Boston
Communication
Decision Making, Organizational
Hospital Administrators--psychology
Hospital Bed Capacity, 300 to 499
Hospital-Patient Relations
Humans
Institutional Management Teams
Interviews as Topic
Leadership
Medical Staff, Hospital--psychology
Organizational Case Studies
Organizational Culture
Patient Satisfaction
Patient-Centered Care--organization & administration
Program Development
Quality of Health Care
Total Quality Management--methods