The member satisfaction survey as a measure of health plan accountability. [electronic resource]
Producer: 19990420Description: 41-9 p. digitalISSN:- 1063-8628
- Adult
- Female
- Health Benefit Plans, Employee -- standards
- Health Care Surveys
- Health Maintenance Organizations -- standards
- Health Services Research
- Humans
- Male
- Middle Aged
- Missouri
- Organizational Objectives
- Patient Satisfaction -- statistics & numerical data
- Quality Assurance, Health Care -- methods
- Social Responsibility
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Publication Type: Journal Article
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