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Best practices for world-class call centers. [electronic resource]

Producer: 19990111Description: 164-6 p. digitalISSN:

1091-6768

Subject(s):

In: Healthcare benchmarks vol. 5

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1 Nerve growth factor may stimulate either division or differentiation of cloned C1300 neuroblastoma cells in serum-free cultures.
by Revoltella, R P
2 Antigenic sites on mouse 2.5S nerve growth factor.
by Butler, R H
3 Growth factors that stimulate human granulocyte-macrophage colony formation produced by the cell line CM-S.
by Bertolini, L
4 Nontraumatic mediastinitis.
by Enquist, R W
5 Protection of mice against syngeneic C1300 neuroblastoma challenge by immunization with membranes of C1300 neuroblastoma cells.
by Lauro, G
6 5-Methylcytosine in genes with methylation-dependent regulation.
by Volpe, P
7 Global changes in gene expression in Escherichia coli K12 induced by bacteriophage Mu Gem protein.
by Butler, R H
8 Unfolded HLA class I alpha chains and their use in an assay of HLA class-I-peptide binding.
by Tanigaki, N
9 Allele- and temperature-dependency of in vitro HLA class I assembly.
by Chersi, A
10 Constitutive production of Interleukin-1 by the human continuous cell line, CM-S.
by Butler, R H
11 Monoclonal antibodies against mouse nerve growth factor produced by somatic cell hybrids.
by Businaro, R
12 Efficient MHC class I-independent amino-terminal trimming of epitope precursor peptides in the endoplasmic reticulum.
by Fruci, D
13 Exploring myelin basic protein for HLA class I-binding sequences.
by Tanigaki, N
14 Interleukin-1 production by a cloned line of human monocyte-like cells (CM-SM). Correlation with state of differentiation.
by Revoltella, R P
15 HLA class I binding of synthetic nonamer peptides carrying major anchor residue motifs of HLA-B27 (B*2705)-binding peptides.
by Fruci, D
16 The peptide-binding specificity of HLA-B27 subtype (B*2705) analyzed by the use of polyalanine model peptides.
by Fruci, D
17 Differential expression of heat shock protein (HSP70) mRNAs in rat cells.
by Angeletti, B
18 HLA-A2-binding peptides cross-react not only within the A2 subgroup but also with other HLA-A-locus allelic products.
by Tanigaki, N
19 Gastric duplication cyst simulating leiomyoma.
by Chen, Y M
20 Domain interactions affecting human DNA topoisomerase I catalysis and camptothecin sensitivity.
by Fiorani, P