Critical to quality in telemedicine service management: application of DFSS (Design for Six Sigma) and SERVQUAL). [electronic resource]
Producer: 20090501Description: 384-8 p. digitalISSN:- 0746-1739
- Commerce -- organization & administration
- Data Collection
- Data Interpretation, Statistical
- Empathy
- Health Services Needs and Demand
- Humans
- Korea
- Medical Errors -- prevention & control
- Models, Organizational
- Nurse's Role
- Nursing Administration Research -- organization & administration
- Outcome and Process Assessment, Health Care -- organization & administration
- Patient Satisfaction
- Quality Assurance, Health Care -- organization & administration
- Quality Indicators, Health Care
- Research Design
- Telemedicine -- organization & administration
- Total Quality Management -- organization & administration
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Publication Type: Journal Article; Review
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