| 000 | 00886 a2200265 4500 | ||
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| 005 | 20250513221801.0 | ||
| 264 | 0 | _c20000919 | |
| 008 | 200009s 0 0 eng d | ||
| 022 | _a1064-5454 | ||
| 040 |
_aNLM _beng _cNLM |
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| 100 | 1 | _aHoward, J E | |
| 245 | 0 | 0 |
_aCustomer service: the key to remaining competitive in managed care. _h[electronic resource] |
| 260 |
_bManaged care quarterly _c2000 |
||
| 300 |
_a22-8 p. _bdigital |
||
| 500 | _aPublication Type: Journal Article | ||
| 650 | 0 | 4 | _aConsumer Behavior |
| 650 | 0 | 4 |
_aContract Services _xstandards |
| 650 | 0 | 4 | _aEconomic Competition |
| 650 | 0 | 4 |
_aHospital Administration _xstandards |
| 650 | 0 | 4 | _aHospital-Patient Relations |
| 650 | 0 | 4 |
_aManaged Care Programs _xeconomics |
| 650 | 0 | 4 | _aQuality Assurance, Health Care |
| 650 | 0 | 4 | _aUnited States |
| 773 | 0 |
_tManaged care quarterly _gvol. 8 _gno. 2 _gp. 22-8 |
|
| 999 |
_c10956297 _d10956297 |
||