000 01088 a2200301 4500
005 20250513205234.0
264 0 _c20000428
008 200004s 0 0 eng d
022 _a1070-3241
024 7 _a10.1016/s1070-3241(00)26016-1
_2doi
040 _aNLM
_beng
_cNLM
100 1 _aAllen, L W
245 0 0 _aDeveloping a patient complaint tracking system to improve performance.
_h[electronic resource]
260 _bThe Joint Commission journal on quality improvement
_cApr 2000
300 _a217-26 p.
_bdigital
500 _aPublication Type: Journal Article
650 0 4 _aDatabase Management Systems
650 0 4 _aHealth Care Surveys
650 0 4 _aHumans
650 0 4 _aInstitutional Management Teams
650 0 4 _aPatient Care
_xstandards
650 0 4 _aPatient Satisfaction
650 0 4 _aTotal Quality Management
700 1 _aCreer, E
700 1 _aLeggitt, M
773 0 _tThe Joint Commission journal on quality improvement
_gvol. 26
_gno. 4
_gp. 217-26
856 4 0 _uhttps://doi.org/10.1016/s1070-3241(00)26016-1
_zAvailable from publisher's website
999 _c10702382
_d10702382