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	1.	Measuring the three process segments of a customer's service experience for an out-patient surgery center. [electronic resource] by Wicks, Angela M Chin, Wynne W Producer: 20080513 In: International journal of health care quality assurance vol. 21 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	2.	Competing values in healthcare: balancing the (un)balanced scorecard. [electronic resource] by Wicks, Angela M St Clair, Lynda Producer: 20071120 In: Journal of healthcare management / American College of Healthcare Executives vol. 52 Availability: No items available. Save to lists Add to cart (remove)
	3.	Radio frequency identification applications in hospital environments. [electronic resource] by Wicks, Angela M Visich, John K Li, Suhong Producer: 20060919 In: Hospital topics vol. 84 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	4.	Using Quality Tools and Methodologies to Improve a Hospital's Quality Position. [electronic resource] by Branco, Daniel Wicks, Angela M Visich, John K Producer: 20171002 In: Hospital topics vol. 95 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)

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