Improving a patient appointment call center at Mayo Clinic. [electronic resource]
Producer: 20140305Description: 714-28 p. digitalISSN:- 0952-6862
- Appointments and Schedules
- Efficiency, Organizational
- Hospital Communication Systems -- organization & administration
- Humans
- Minnesota
- Organizational Case Studies
- Personnel Staffing and Scheduling -- organization & administration
- Program Evaluation
- Quality Improvement -- organization & administration
- Referral and Consultation -- organization & administration
- Workload
No physical items for this record
Publication Type: Journal Article
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