Exploring the nonlinear impact of critical incidents on users' satisfaction with healthcare services. [electronic resource]
Producer: 20191206Description: 621-634 p. digitalISSN:- 0952-6862
- Adult
- Age Factors
- Ambulatory Care -- organization & administration
- Brazil
- Communication
- Confidentiality -- standards
- Empathy
- Female
- Humans
- Male
- Memory
- Middle Aged
- Patient Acceptance of Health Care -- statistics & numerical data
- Patient Satisfaction -- statistics & numerical data
- Perception
- Qualitative Research
- Quality of Health Care -- organization & administration
- Sex Factors
- Socioeconomic Factors
- Time Factors
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Publication Type: Journal Article
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