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	1.	Back to the future: Patient experience and the link to quality, safety, and financial performance. [electronic resource] by Cochrane, Bonnie S Hagins, Mitch King, John A Picciano, Gino McCafferty, Maureen M Nelson, Brian Publication details: Healthcare management forum Nov 2015 In: Healthcare management forum vol. 28 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	2.	Retour vers le futur: l'expérience des patients et le lien avec la qualité, la sécurité et le rendement financier. [electronic resource] by Cochrane, Bonnie S Hagins, Mitch King, John A Picciano, Gino McCafferty, Maureen M Nelson, Brian Publication details: Healthcare management forum Nov 2015 In: Healthcare management forum vol. 28 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)

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