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	1.	Service excellence: unit-based service objectives in CQI. [electronic resource] by Kleeb, T E Producer: 19930311 In: Nursing management vol. 24 Availability: No items available. Save to lists Add to cart (remove)
	2.	Teaching total quality management: developing and deploying education throughout a healthcare system. [electronic resource] by Kleeb, T E Producer: 19970502 In: Journal for healthcare quality : official publication of the National Association for Healthcare Quality vol. 19 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	3.	Collaboration: a framework for clinical quality improvement. [electronic resource] by Kleeb, T E Producer: 19970910 In: Journal for healthcare quality : official publication of the National Association for Healthcare Quality vol. 19 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)

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