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	1.	An open system approach to process reengineering in a healthcare operational environment. [electronic resource] by Czuchry, A J Yasin, M M Norris, J Producer: 20000914 In: Health marketing quarterly vol. 17 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	2.	Managing the quality effort in a health care setting: an application. [electronic resource] by Yasin, M M Czuchry, A J Jennings, D L York, C Producer: 19990422 In: Health care management review vol. 24 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)

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