Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership. [electronic resource]

By: Contributor(s): Producer: 20161214Description: 1089-106 p. digitalISSN:
  • 1939-1854
Subject(s): Online resources: In: The Journal of applied psychology vol. 100
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Publication Type: Journal Article; Research Support, Non-U.S. Gov't

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