APA
Dologite K. A., Willner K. C., Klepeiss D. J., York S. A. & Cericola L. M. (20030326). Sharpen customer service skills with PCRAFT Pursuit. : Journal for nurses in staff development : JNSD : official journal of the National Nursing Staff Development Organization.
Chicago
Dologite Kimberly A, Willner Kathleen C, Klepeiss Debra J, York Susan A and Cericola Lisa M. 20030326. Sharpen customer service skills with PCRAFT Pursuit. : Journal for nurses in staff development : JNSD : official journal of the National Nursing Staff Development Organization.
Harvard
Dologite K. A., Willner K. C., Klepeiss D. J., York S. A. and Cericola L. M. (20030326). Sharpen customer service skills with PCRAFT Pursuit. : Journal for nurses in staff development : JNSD : official journal of the National Nursing Staff Development Organization.
MLA
Dologite Kimberly A, Willner Kathleen C, Klepeiss Debra J, York Susan A and Cericola Lisa M. Sharpen customer service skills with PCRAFT Pursuit. : Journal for nurses in staff development : JNSD : official journal of the National Nursing Staff Development Organization. 20030326.