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	1.	Adapting the SERVQUAL scale to hospital services: an empirical investigation. [electronic resource] by Babakus, E Mangold, W G Producer: 19920319 In: Health services research vol. 26 Availability: No items available. Save to lists Add to cart (remove)
	2.	Effectiveness of hospital advertising: some evidence from the field. [electronic resource] by Babakus, E Cavusgil, S T Producer: 19890303 In: Journal of hospital marketing vol. 2 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	3.	Linking quality and performance. Quality orientation can be a competitive strategy for health care providers. [electronic resource] by Rapert, M I Babakus, E Producer: 19970116 In: Journal of health care marketing vol. 16 Availability: No items available. Save to lists Add to cart (remove)
	4.	Transcending functional boundaries: the cultural, strategic, and tactical domains of marketing. [electronic resource] by Rapert, M I Babakus, E Olson, J Producer: 19980622 In: Health marketing quarterly vol. 15 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	5.	Issues in the practice of cosmetic surgery: consumers' use of information and perceptions of service quality. [electronic resource] by Babakus, E Remington, S J Lucas, G H Carnell, C G Producer: 19920324 In: Journal of health care marketing vol. 11 Availability: No items available. Save to lists Add to cart (remove)