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	1.	New methodology for using incognito standardised patients for telephone consultation in primary care. [electronic resource] by Derkx, Hay Rethans, Jan J Maiburg, Bas Winkens, Ron Knottnerus, Andre Producer: 20090417 In: Medical education vol. 43 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	2.	Assessing communication skills of clinical call handlers working at an out-of-hours centre: development of the RICE rating scale. [electronic resource] by Derkx, Hay P Rethans, Jan-Joost E Knottnerus, J André Ram, Paul M Producer: 20070830 In: The British journal of general practice : the journal of the Royal College of General Practitioners vol. 57 Availability: No items available. Save to lists Add to cart (remove)
	3.	'Quod scripsi, scripsi.' The quality of the report of telephone consultations at Dutch out-of-hours centres. [electronic resource] by Derkx, Hay Rethans, Jan-Joost Muijtjens, Arno Maiburg, Bas Winkens, Ron van Rooij, Harrie Knottnerus, André Producer: 20110406 In: Quality & safety in health care vol. 19 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	4.	Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study. [electronic resource] by Derkx, Hay P Rethans, Jan-Joost E Muijtjens, Arno M Maiburg, Bas H Winkens, Ron van Rooij, Harrie G Knottnerus, J André Producer: 20080926 In: BMJ (Clinical research ed.) vol. 337 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)
	5.	Quality of communication during telephone triage at Dutch out-of-hours centres. [electronic resource] by Derkx, Hay P Rethans, Jan-Joost E Maiburg, Bas H Winkens, Ron A Muijtjens, Arno M van Rooij, Harrie G Knottnerus, J André Producer: 20090515 In: Patient education and counseling vol. 74 Online resources: Available from publisher's website Availability: No items available. Save to lists Add to cart (remove)