Bleich, M R

Growth strategies to optimize the functions of telephonic nursing call centers. [electronic resource] - Nursing economic$ - 215-8 p. digital

Publication Type: Journal Article

0746-1739


Ambulatory Care--organization & administration
Disease Management
Hotlines--organization & administration
Humans
Managed Care Programs--organization & administration
Marketing of Health Services
Models, Organizational
Nursing Care--organization & administration
Outcome Assessment, Health Care
Triage--organization & administration