Bryce, G <br/><br/>
Complaints--and how to deal with them.  [electronic resource] 

 -  Journal of accident & emergency medicine  Jan 1998 
 - 63-4 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1351-0622 
<br/><br/><label>Standard No.: </label>10.1136/emj.15.1.63  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Emergency Service, Hospital--organization & administration<br/>Humans<br/>Liability, Legal<br/>Medical Errors<br/>Patient Satisfaction<br/>Professional-Patient Relations