Use of SERVQUAL to assess clinicians' satisfaction with the blood transfusion service. [electronic resource]
- Vox sanguinis 1997
- 162-6 p. digital
Publication Type: Journal Article
0042-9007
10.1046/j.1423-0410.1997.7330162.x doi
Ancillary Services, Hospital--standards Blood Transfusion Evaluation Studies as Topic Humans Physicians Quality Assurance, Health Care Surveys and Questionnaires