TY - GEN AU - Johnson,D TI - Customer-oriented attitudes and skills for staff members SN - 8750-0779 PY - 1997///0925 KW - Attitude of Health Personnel KW - Clinical Competence KW - Hemodialysis Units, Hospital KW - Humans KW - Nursing Staff, Hospital KW - psychology KW - Patient-Centered Care KW - Renal Dialysis KW - nursing N1 - Publication Type: Journal Article ER -