LaCourse, E D <br/><br/>
Switchboard simulation to improve productivity and customer service.  [electronic resource] 

 -  Journal of the Society for Health Systems  1996 
 - 65-72 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1043-1721 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Simulation<br/>Consumer Behavior<br/>Group Practice--organization & administration<br/>Hawaii<br/>Hospital Communication Systems--organization & administration<br/>Hospitals, Group Practice--organization & administration<br/>Humans<br/>Models, Statistical<br/>Operations Research<br/>Personnel Staffing and Scheduling--standards<br/>Poisson Distribution<br/>Software<br/>Workload