TY  - GEN
AU  - Jones,D J
TI  - TQM/CQI: is the game over or has it just begun?
SN  - 1062-8606
PY  - 1994///0630
KW  - Total Quality Management
N1  - Publication Type: Editorial
UR  - https://doi.org/10.1177/0885713X9400900101
ER  -