Jones, D J TQM/CQI: is the game over or has it just begun? [electronic resource] - American journal of medical quality : the official journal of the American College of Medical Quality 1994 - 1-2 p. digital Publication Type: Editorial ISSN: 1062-8606 Standard No.: 10.1177/0885713X9400900101 doi Subjects--Topical Terms: Total Quality Management