TY  - GEN
AU  - Mudano,A S
AU  - Bowen,J N
TI  - When the patient speaks, we listen
SN  - 0018-5868
PY  - 1970///0724
KW  - Consumer Behavior
KW  - Hospital Administration
KW  - Public Relations
N1  - Publication Type: Journal Article
UR  - https://doi.org/10.1080/00185868.1970.9954654
ER  -