TY  - GEN
AU  - Hefner,Jennifer L
AU  - McAlearney,Ann Scheck
AU  - Spatafora,Nicole
AU  - Moffatt-Bruce,Susan D
TI  - Beyond Patient Satisfaction: Optimizing the Patient Experience
SN  - 1474-8231
PY  - 2020///0224
KW  - Benchmarking
KW  - Hospitals
KW  - Humans
KW  - Patient Safety
KW  - Patient Satisfaction
KW  - United States
N1  - Publication Type: Journal Article
UR  - https://doi.org/10.1108/S1474-823120190000018010
ER  -