TY - GEN AU - Chydzinski,Andrzej AU - Adamczyk,Blazej TI - Queues with the dropping function and general service time SN - 1932-6203 PY - 2020///0309 KW - Algorithms KW - Call Centers KW - organization & administration KW - Computer Systems KW - Models, Theoretical KW - Numerical Analysis, Computer-Assisted KW - Poisson Distribution KW - Probability KW - Software KW - Time KW - Workflow N1 - Publication Type: Journal Article; Research Support, Non-U.S. Gov't UR - https://doi.org/10.1371/journal.pone.0219444 ER -