Pomputius, Ariel <br/><br/>
Can You Hear Me Now? Social Listening as a Strategy for Understanding User Needs.  [electronic resource] 

 -  Medical reference services quarterly   
 - 181-186 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1540-9597 
<br/><br/><label>Standard No.: </label>10.1080/02763869.2019.1588042  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Formative Feedback<br/>Libraries, Medical--organization & administration<br/>Needs Assessment<br/>Quality Improvement<br/>Social Media