Mir Djawadi, Behnud <br/><br/>
Maintaining vs. milking good reputation when customer feedback is inaccurate.  [electronic resource] 

 -  PloS one  2018 
 - e0207172 p.  digital 
<br/><br/> Publication Type: Journal Article; Research Support, Non-U.S. Gov't 
<br/><br/><label>ISSN: </label>1932-6203 
<br/><br/><label>Standard No.: </label>10.1371/journal.pone.0207172  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce<br/>Consumer Behavior<br/>Feedback<br/>Humans<br/>Internet<br/>Models, Theoretical<br/>Trust