Listening Beyond Auscultating: A Quality Initiative to Improve Communication Scores in the Hospital Consumer Assessment of Health Care Practitioners and Systems Survey. [electronic resource]
- The Permanente journal 2018
- 16-187 p. digital
Publication Type: Journal Article
1552-5775
10.7812/TPP/16-187 doi
Communication Hospitals--standards Humans Patient Satisfaction Patient-Centered Care--methods Physician-Patient Relations Quality Improvement Students, Medical Surveys and Questionnaires