TY  - GEN
AU  - Newbould,Jennifer
AU  - Abel,Gary
AU  - Ball,Sarah
AU  - Corbett,Jennie
AU  - Elliott,Marc
AU  - Exley,Josephine
AU  - Martin,Adam
AU  - Saunders,Catherine
AU  - Wilson,Edward
AU  - Winpenny,Eleanor
AU  - Yang,Miaoqing
AU  - Roland,Martin
TI  - Evaluation of telephone first approach to demand management in English general practice: observational study
SN  - 1756-1833
PY  - 2017///1005
KW  - Appointments and Schedules
KW  - Attitude of Health Personnel
KW  - Cost-Benefit Analysis
KW  - Female
KW  - General Practice
KW  - methods
KW  - General Practitioners
KW  - psychology
KW  - Humans
KW  - Interviews as Topic
KW  - Male
KW  - Middle Aged
KW  - Outcome and Process Assessment, Health Care
KW  - Patient Preference
KW  - Practice Management
KW  - organization & administration
KW  - Practice Patterns, Physicians'
KW  - Remote Consultation
KW  - United Kingdom
KW  - Workload
KW  - statistics & numerical data
N1  - Publication Type: Journal Article; Observational Study
UR  - https://doi.org/10.1136/bmj.j4197
ER  -