TY  - GEN
AU  - Percival,Jennifer
TI  - Be clear and firm
SN  - 2047-9018
PY  - 2005///
PB  - Nursing standard (Royal College of Nursing (Great Britain) : 1987)
N1  - Publication Type: Journal Article
UR  - https://doi.org/10.7748/ns.19.23.26.s34
ER  -