Bouwman, Renée Classifying Patients' Complaints for Regulatory Purposes: A Pilot Study. [electronic resource] - Journal of patient safety 04 2021 - e169-e176 p. digital Publication Type: Journal Article; Research Support, Non-U.S. Gov't ISSN: 1549-8425 Standard No.: 10.1097/PTS.0000000000000297 doi Subjects--Topical Terms: AgedHumansPatient SatisfactionPilot Projects