Thom, David H Health coaching by medical assistants improves patients' chronic care experience. [electronic resource] - The American journal of managed care Oct 2015 - 685-91 p. digital Publication Type: Journal Article; Randomized Controlled Trial; Research Support, Non-U.S. Gov't ISSN: 1936-2692 Subjects--Topical Terms: Diabetes Mellitus, Type 2--therapyDirective CounselingFemaleHumansHyperlipidemias--therapyHypertension--therapyMaleMiddle AgedMinority HealthPatient CompliancePatient Education as Topic--methodsPatient Outcome AssessmentPatient SatisfactionPovertyPrimary Health Care--methodsSelf Care--methodsWorkforce