TY  - GEN
AU  - Tingle,John
TI  - Parliament gets tough on NHS complaints
SN  - 0966-0461
PY  - 2015///1203
KW  - Benchmarking
KW  - Health Policy
KW  - Humans
KW  - Patient Satisfaction
KW  - State Medicine
KW  - standards
KW  - United Kingdom
N1  - Publication Type: Journal Article
UR  - https://doi.org/10.12968/bjon.2015.24.5.296
ER  -