The behavioral consequences of service quality: an empirical study in the Chinese retail pharmacy industry. [electronic resource]
- Health marketing quarterly 2015
- 14-30 p. digital
Publication Type: Journal Article
1545-0864
10.1080/07359683.2015.1000706 doi
Adolescent Adult Aged Child China Consumer Behavior--economics Empirical Research Fees, Pharmaceutical Humans Male Middle Aged Models, Theoretical Patient Satisfaction--economics Pharmacy--organization & administration Quality of Health Care Surveys and Questionnaires Young Adult