TY - GEN AU - Rambur,Betty AU - Vallett,Carol AU - Cohen,Judith A AU - Tarule,Jill Mattuck TI - Metric-driven harm: an exploration of unintended consequences of performance measurement SN - 1532-8201 PY - 2014///0707 KW - Models, Organizational KW - Organizational Case Studies KW - Patient-Centered Care KW - Quality of Health Care N1 - Publication Type: Journal Article; Research Support, Non-U.S. Gov't UR - https://doi.org/10.1016/j.apnr.2013.09.001 ER -