Metric-driven harm: an exploration of unintended consequences of performance measurement. [electronic resource]
- Applied nursing research : ANR Nov 2013
- 269-72 p. digital
Publication Type: Journal Article; Research Support, Non-U.S. Gov't
1532-8201
10.1016/j.apnr.2013.09.001 doi
Models, Organizational Organizational Case Studies Patient-Centered Care Quality of Health Care