TY - GEN AU - Turner,Susan A TI - Update on independent informal dispute resolution process SN - 1528-3984 PY - 2013///1125 KW - Conflict, Psychological KW - Negotiating KW - methods KW - Patient Protection and Affordable Care Act KW - United States N1 - Publication Type: Journal Article UR - https://doi.org/10.1016/j.gerinurse.2012.12.005 ER -