TY - GEN AU - Huff,Marguerite TI - Secret shopper evaluations: quality improvement or economic profiling? SN - 1937-7010 PY - 2013///0813 KW - Consumer Behavior KW - economics KW - Humans KW - Insurance, Health KW - Patient Care KW - Patient Satisfaction KW - Preferred Provider Organizations KW - Quality Assurance, Health Care KW - Quality Improvement N1 - Publication Type: Journal Article UR - https://doi.org/10.1001/virtualmentor.2013.15.2.bndr2-1302 ER -