Hsieh, Sophie Yahui <br/><br/>
Healthcare complaints handling systems: a comparison between Britain, Australia and Taiwan.  [electronic resource] 

 -  Health services management research  May 2011 
 - 91-5 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1758-1044 
<br/><br/><label>Standard No.: </label>10.1258/hsmr.2011.011003  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Australia<br/>Health Care Reform<br/>Hospital Administration<br/>Humans<br/>Patient Satisfaction<br/>Quality of Health Care<br/>State Medicine<br/>Taiwan<br/>United Kingdom