York, Anne S

Patient, staff and physician satisfaction: a new model, instrument and their implications. [electronic resource] - International journal of health care quality assurance 2011 - 178-91 p. digital

Publication Type: Journal Article

0952-6862

10.1108/09526861111105121 doi


Clinical Competence
Health Personnel--psychology
Humans
Job Satisfaction
Patient Satisfaction
Physicians--psychology
Professional-Patient Relations
Quality of Health Care--organization & administration
Time Factors
Waiting Lists