TY - GEN AU - Doyle,Daniel AU - Copeland,H Liesel AU - Bush,Donna AU - Stein,Linda AU - Thompson,Scott TI - A course for nurses to handle difficult communication situations. A randomized controlled trial of impact on self-efficacy and performance SN - 1873-5134 PY - 2011///0425 KW - Attitude of Health Personnel KW - Clinical Competence KW - standards KW - Communication KW - Education, Nursing KW - Education, Nursing, Continuing KW - Educational Measurement KW - Female KW - Humans KW - Inservice Training KW - organization & administration KW - Male KW - Nurse-Patient Relations KW - Nurses KW - Program Evaluation KW - Self Efficacy N1 - Publication Type: Journal Article; Randomized Controlled Trial; Research Support, Non-U.S. Gov't UR - https://doi.org/10.1016/j.pec.2010.02.013 ER -