TY - GEN AU - Craig,Kathy AU - Flaherty-Quemere,Anne TI - Implementing an automated acuity tool for scoring case management cases and caseloads at Blue Cross Blue Shield of Massachusetts SN - 1932-8095 PY - 2010///0929 KW - Blue Cross Blue Shield Insurance Plans KW - statistics & numerical data KW - Case Management KW - Data Collection KW - Humans KW - Massachusetts KW - Models, Nursing KW - Needs Assessment KW - Nurse Administrators KW - Nursing Care KW - Nursing Evaluation Research KW - Program Development KW - Program Evaluation KW - Quality Indicators, Health Care KW - Reproducibility of Results KW - Workload N1 - Publication Type: Journal Article; Validation Study UR - https://doi.org/10.1097/NCM.0b013e3181b10a3c ER -