TY - GEN AU - Mohrmann,Gregg AU - Kraatz,Drew AU - Sessa,Bonnie TI - Optimizing the business and IT relationship--a structured approach to implementing a business relationship management framework SN - 1099-811X PY - 2009///0507 KW - Commerce KW - organization & administration KW - Hospital Administration KW - Information Management KW - methods KW - Marketing KW - Medical Informatics KW - New York City KW - Planning Techniques N1 - Publication Type: Journal Article ER -