TY  - GEN
AU  - Yun,Eun Kyoung
AU  - Chun,Kee Moon
TI  - Critical to quality in telemedicine service management: application of DFSS (Design for Six Sigma) and SERVQUAL)
SN  - 0746-1739
PY  - 2009///0501
KW  - Commerce
KW  - organization & administration
KW  - Data Collection
KW  - Data Interpretation, Statistical
KW  - Empathy
KW  - Health Services Needs and Demand
KW  - Humans
KW  - Korea
KW  - Medical Errors
KW  - prevention & control
KW  - Models, Organizational
KW  - Nurse's Role
KW  - Nursing Administration Research
KW  - Outcome and Process Assessment, Health Care
KW  - Patient Satisfaction
KW  - Quality Assurance, Health Care
KW  - Quality Indicators, Health Care
KW  - Research Design
KW  - Telemedicine
KW  - Total Quality Management
N1  - Publication Type: Journal Article; Review
ER  -