Critical to quality in telemedicine service management: application of DFSS (Design for Six Sigma) and SERVQUAL). [electronic resource]
- Nursing economic$
- 384-8 p. digital
Publication Type: Journal Article; Review
0746-1739
Commerce--organization & administration Data Collection Data Interpretation, Statistical Empathy Health Services Needs and Demand Humans Korea Medical Errors--prevention & control Models, Organizational Nurse's Role Nursing Administration Research--organization & administration Outcome and Process Assessment, Health Care--organization & administration Patient Satisfaction Quality Assurance, Health Care--organization & administration Quality Indicators, Health Care Research Design Telemedicine--organization & administration Total Quality Management--organization & administration