TY  - GEN
AU  - MacGillivray,Brian H
AU  - Pollard,Simon J T
TI  - What can water utilities do to improve risk management within their business functions? An improved tool and application of process benchmarking
SN  - 0160-4120
PY  - 2009///0102
KW  - Benchmarking
KW  - Decision Making
KW  - Risk Management
KW  - standards
KW  - Water Supply
N1  - Publication Type: Journal Article; Research Support, Non-U.S. Gov't
UR  - https://doi.org/10.1016/j.envint.2008.04.004
ER  -