Vukmir, Rade B <br/><br/>
Customer satisfaction.  [electronic resource] 

 -  International journal of health care quality assurance incorporating Leadership in health services  2006 
 - 8-31 p.  digital 
<br/><br/> Publication Type: Journal Article; Review 
<br/><br/><label>ISSN: </label>1366-0756 
<br/><br/><label>Standard No.: </label>10.1108/09526860610642573  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Demography<br/>Dissent and Disputes<br/>Efficiency, Organizational<br/>Emergency Service, Hospital--standards<br/>Empathy<br/>Hospital-Patient Relations<br/>Humans<br/>Patient Satisfaction<br/>Physician-Patient Relations<br/>Process Assessment, Health Care<br/>Quality Assurance, Health Care