TY - GEN AU - Snooks,H A AU - Kearsley,N AU - Dale,J AU - Halter,M AU - Redhead,J AU - Foster,J TI - Gaps between policy, protocols and practice: a qualitative study of the views and practice of emergency ambulance staff concerning the care of patients with non-urgent needs SN - 1475-3901 PY - 2006///0302 KW - Ambulances KW - statistics & numerical data KW - Attitude of Health Personnel KW - Clinical Protocols KW - Emergency Medical Technicians KW - Female KW - Focus Groups KW - Humans KW - Male KW - Patient Satisfaction KW - Referral and Consultation KW - Research KW - Surveys and Questionnaires KW - Transportation of Patients KW - standards KW - Triage KW - United Kingdom KW - Workforce N1 - Publication Type: Journal Article; Research Support, Non-U.S. Gov't UR - https://doi.org/10.1136/qshc.2004.012195 ER -